Privacy Policy

1. Who we are

TeachPad is an AI teaching assistant that helps teachers generate textbook-grounded lesson plans, worksheets, and presentations. The Service is operated by ONE-SKOOL EDGETECH PRIVATE LIMITED, based at C/o Liaqat Ali, Near Govt Primary School, Kathua, Kathua, Kathua, Jammu & Kashmir, India, 184101. For the purposes of the Digital Personal Data Protection Act, 2023 (the “DPDP Act”), we are the Data Fiduciary responsible for your personal data, and you are the Data Principal.

If you have any questions about this policy or how we handle your data, contact us at privacy@teachpad.in or via our Contact page.

2. The data we collect

We collect the following categories of personal data:

• Account data — your name, email address, password (stored only in hashed form by our authentication provider), the school you select or enter, and your role (for example, teacher or administrator).
• Content you create — the inputs you provide (such as the board, class, textbook, chapter, topic, and instructions you choose) and the lesson plans, worksheets, presentations, and other materials you generate and save.
• Subscription & payment data — your plan, subscription status, and limited transaction identifiers. Card and bank details are collected and processed directly by our payment partners (see Section 7); we do not store full card numbers.
• Usage & device data — log information such as your IP address, browser and device type, pages visited, generation requests, and timestamps, which we use to operate, secure, and improve the Service.
• Google sign-in data — if you choose “Sign in with Google”, we receive your name, email address, profile picture, and Google account identifier, as permitted by the permissions you approve (see Section 5).

3. How we use your data

We use your personal data to:

• provide, operate, and maintain the Service and generate the materials you request;
• create, authenticate, and secure your account;
• process subscriptions, payments, and renewals;
• send you confirmations, service notices, and respond to your support requests;
• monitor, troubleshoot, improve, and protect the Service, and prevent abuse and fraud; and
• comply with applicable laws and enforce our Terms of Service.

4. Legal basis & your consent

We process your personal data on the basis of your consent, which you give when you create an account and use the Service, and for the other lawful purposes permitted under the DPDP Act, including performing our contract with you and certain legitimate uses. You may withdraw your consent at any time (see Section 12); withdrawing consent may mean we can no longer provide parts of the Service. We do not sell your personal data.

5. Google user data & Limited Use

If you sign in with Google, we use the Google account information described in Section 2 solely to authenticate you and to create and populate your TeachPad profile. We do not use this information for advertising, and we do not sell it.

TeachPad’s use and transfer of information received from Google APIs to any other application will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We only access, use, store, or share Google user data to provide or improve features that are prominent in TeachPad, and only as described in this policy or with your consent, or where required by law.

6. AI generation and your content

When you generate materials, the textbook context and the instructions you provide are sent to our AI provider (Google Gemini / Vertex AI) to produce a result. We design our prompts to ground responses in the textbook content you select. Where our providers offer such controls, we configure them so that your content is used to deliver the Service and is not used to train their general-purpose models. You retain rights to the materials you generate, as set out in our Terms of Service.

7. Service providers & international transfers

We share personal data with trusted third-party providers (“Data Processors”) who help us operate the Service, under contracts that require them to protect your data and use it only on our instructions. These providers, and where they process data, are:

Some of these providers process data outside India (for example, in the United States). Where we transfer your personal data outside India, we do so in accordance with the DPDP Act and take reasonable steps to ensure your data remains protected. By using the Service, you consent to these transfers.

8. Cookies and local storage

We use your browser’s local storage and essential cookies to keep you signed in (by storing authentication tokens) and to save drafts of your work. These are necessary for the Service to function. We do not use third-party advertising cookies. If we introduce analytics or similar technologies in future, we will update this policy.

9. Children’s data

TeachPad is built for teachers and school staff, who must be adults (18 years or older). The Service is not directed to children, students do not create accounts, and we do not knowingly collect personal data from children. The teaching materials concern curriculum content, not identifiable students. If you believe a child has provided us with personal data, please contact us at privacy@teachpad.in and we will delete it.

10. How long we keep your data

We keep your account and content data for as long as your account is active and as needed to provide the Service. After your account is closed, we retain data only as long as necessary to meet legal, tax, and accounting obligations or to resolve disputes, after which we delete or anonymize it. You can ask us to delete your data at any time (see Section 12).

11. How we protect your data

We protect your data using encryption in transit (HTTPS), access controls, and reputable infrastructure providers, and we limit access to those who need it to operate the Service. No method of transmission or storage is completely secure, but we work to protect your data and to notify you and the relevant authorities of a personal-data breach as required by law.

12. Your rights

As a Data Principal under the DPDP Act, you have the right to:

• access a summary of the personal data we process about you;
• request correction, completion, or updating of your data;
• request erasure of your personal data;
• withdraw your consent at any time;
• nominate another person to exercise your rights in case of death or incapacity; and
• have your grievances addressed (see Section 13).

To exercise any of these rights, email privacy@teachpad.in. We may need to verify your identity before acting on your request.

13. Grievance Officer

In line with the DPDP Act, you can contact our Grievance Officer with any concern about how we handle your personal data:

• Grievance Officer: Shreyas Jamkhandi
• Email: grievance@teachpad.in
• Address: ONE-SKOOL EDGETECH PRIVATE LIMITED, C/o Liaqat Ali, Near Govt Primary School, Kathua, Kathua, Kathua, Jammu & Kashmir, India, 184101

We aim to acknowledge and resolve grievances within the timelines required by applicable law.

14. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and, for material changes, take reasonable steps to notify you. Your continued use of the Service after an update means you accept the revised policy.

15. Contact us

For any privacy questions or requests, contact ONE-SKOOL EDGETECH PRIVATE LIMITED at privacy@teachpad.in, or write to us at C/o Liaqat Ali, Near Govt Primary School, Kathua, Kathua, Kathua, Jammu & Kashmir, India, 184101. You can also reach us through our Contact page.